Returns & Refund Policy
Returns & Refund Policy
Effective Date: July 6, 2026
At The Amudham Organic, customer satisfaction is our priority. Since we deal with food products, returns are accepted only under specific conditions.
Return Eligibility
Returns are accepted only if:
The product is damaged during transit.
The wrong product was delivered.
The product is expired at the time of delivery.
The package is received in a tampered condition.
Customers must notify us within 48 hours of delivery with clear photographs and the order number.
Non-Returnable Items
For hygiene and food safety reasons, we cannot accept returns for:
Opened products
Used products
Products with broken seals caused after delivery
Products damaged due to improper storage by the customer
Change of mind or taste preferences
Refund Process
Once your request is approved:
Refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method.
For Cash on Delivery orders, refunds may be processed via bank transfer after verification.
Replacement
Where applicable, we may offer a replacement instead of a refund, depending on product availability.
Cancellation
Orders can be cancelled only before dispatch. Once shipped, cancellation requests cannot be accepted.
Contact Us
For return or refund assistance:
The Amudham Organic
Phone: +91 8971763338